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Shipping Guidelines for Baseball 365 Ltd.

At Baseball 365 Ltd, we understand the importance of timely and secure delivery for our valued customers. To ensure a smooth and satisfactory shopping experience, please review the following shipping guidelines:

Order Processing Time:

  1. Order Confirmation:
    • You will receive an order confirmation email once your purchase is complete.
    • Please allow up to 1-2 business days for order processing.

Shipping Options:

  1. Standard Shipping:

    • Estimated delivery within 5-7 business days.
    • Standard shipping fees apply based on your location.

  2. Expedited Shipping:

    • Available for select items.
    • Estimated delivery within 2-3 business days.
    • Expedited shipping fees are calculated at checkout.

Tracking Your Order:

  1. Order Tracking:

    • A shipping confirmation email with tracking information will be sent once your order has been dispatched.
    • Use the provided tracking number to monitor your package's journey.

  2. Tracking Portal:

    • Visit our website and log in to your account to track your order in real-time.
    • Contact our customer support if you encounter any issues with tracking.

Shipping Restrictions:

  1. International Shipping:

    • We currently offer international shipping to select countries.
    • International shipping fees and delivery times vary based on the destination.

  2. P.O. Box Deliveries:

    • Please provide a physical street address for accurate and timely delivery.
    • Deliveries to P.O. boxes may experience delays.

Delivery Considerations:

  1. Signature Requirement:

    • Some orders may require a signature upon delivery for security purposes.

  2. Delivery Delays:

    • Unforeseen circumstances (e.g., weather conditions, customs issues) may cause delays. We appreciate your patience in such instances.

Returns and Exchanges:

  1. Return Policy:
    • Review our return policy for information on returns, exchanges, and refunds.
    • Contact our customer support for assistance with returns.

Customer Support:

  1. Contact Us:
    • For any shipping-related inquiries, contact our customer support team at sbalinov@baseball365,ca
    • Our support team is available between 8am and 6pm daily to assist you.

We aim to provide you with the best possible shipping experience. Thank you for choosing Baseball 365 ltd. Happy shopping!